Concept International Group work with different logistical partners to ensure total management and flexibility in dealing and planning our client’s supply requirements.
This enables us to offer different supply chain solutions based upon our clients needs at any given point.
We offer our clients:
International Courier Service
Next Day Courier Service
Our suppliers adhere to the strictest quality control procedures and ensure that any relevant standards are complied with prior to dispatch.
Concept International Group will not compromise on quality and will continually look to monitor and improve quality control procedures wherever possible.
Concept International Group take quality control very seriously both at our UK headquarters and at our suppliers factories around the world.
Concept International Group source from appproved and regulated suppliers from around the world. We strive to achieve excellent quality products manufactured to the highest standard as possible whilst keeping prices highly competitive.
Our factories are located in:
Our design department constantly strive to create new products for our clients. By watching market trends and keeping a watchful eye on cost, minimum quantities, packaging and quality.
By these standards we also additionally build excellent relationships with our suppliers by visiting them regularly to help in achieving this.
Concept International Group see the concept of design as a key component in its success and continual growth by applying the design concept to our clients and products we achieve:
Multiple artwork variations
Artwork satisfaction guaranteed
Pre production sample approval
Delivering the desired product 100% of the time
Ensuring a good "sell thru"
All of our imported gift and souvenir items can be packaged for retail display including insert cards, backing cards, header cards, gift boxes and swing tickets.
To complete the process we offer a full bar code service. Bar codes can be printed on to packaging or self adhesive bar code labels can be applied.
Concept International Group strive to achieve excellent customer service which results in our clients being very satisfied with our perfomance.
Our customer's benefit from our excellent customer service by offering their customer a no quibble money back guarantee or exchange on any item supplied by ourselves. Our customers simply notify us that a product is damaged or faulty at which point we credit immeditely. Our customers do not have to send the faulty or damaged item back to us. This allows our customers to have total confidence in the products that they are selling whilst allowing to focus on their business.
PLANNING & LOGISTICS
QUALITY & CONTROL
NEW PRODUCT DEVELOPMENT